FAQ

Whether you're a current family or just discovering us — we'd love to keep you informed.

1. What are your Hours?

We know that every family’s schedule is different. That’s why Open Door Children’s Center offers extended, flexible hours to fit your busy life.

Open Door Arrowhead

  • Monday – Thursday: 7:30 AM – 7:00 PM
  • Friday: 7:30 AM – 8:00 PM
  • Saturday: 9:00 AM – 10:00 PM
  • Sunday: Closed (Available for private birthday parties.)

 

Open Door Phoenix

  • Monday – Thursday: 7:30 AM – 7:00 PM
  • Friday: 7:30 AM – 9:00 PM
  • Saturday: 9:00 AM – 10:00 PM
  • Sunday: Closed (Available for private birthday parties.)

 

Whether you need care for just a couple of hours, a full day, or extended evening care, we’re here to provide a safe, fun, and enriching environment for your child.

At Open Door Children’s Center, we believe childcare should fit your family’s schedule—not the other way around. Whether you need care by the hour, for a full day, every weekday, or preschool, we offer flexible options so you only pay for the care you need.

Hourly Care

  • First Child: $11.00 per hour
  • Each Additional Sibling: $6.00 per hour

 

Daily Care (Up to 10 Hours)

  • First Child: $88.00
  • Each Additional Sibling: $48.00

 

Weekly Care (Monday–Friday)

  • First Child: $375.00
  • Siblings: $210

 

Preschool Tuition

Our preschool program offers something many traditional preschools don’t—flexibility.

Choose the schedule that works best for your family. Your child can attend one day a week or all five days, while enjoying our engaging curriculum focused on kindergarten readiness, hands-on learning, creativity, social development, and fun.

Preschool Tuition: $175 per week (up to 4 hours per day, Monday–Friday)

Need care before or after preschool? No problem! Your child can stay beyond preschool hours, with additional time billed at our standard hourly childcare rates. At Open Door, you don’t have to choose between preschool and flexible childcare—you get both.

 

Additional Fees

  • Annual Registration Fee: $40 per child
  • Meals: $5 per day (optional)
  • Diapers: $1 each, if needed
  • Late Pickup Fee: $1 per minute, per child after your scheduled pickup time (increases to $5 per minute, per child after a second occurrence)

 

Not sure which option is the best value for your family? Our team is happy to help you choose the care plan that best fits your schedule and childcare needs.

Yes! We offer nutritious meals and snacks throughout the day to keep children energized and ready to learn and play.

Meal & Snack Schedule

  • Breakfast: Available anytime in the morning for children who need it
  • Morning Snack: 10:00 AM
  • Lunch: 12:00 PM
  • Afternoon Snack: 3:00 PM
  • Dinner: 6:00 PM
  • Evening Snack: 9:00 PM (for children attending during evening hours)

 

Meals are available for $5 each.

 

Families are also welcome to bring food from home.

For the safety of all children, Open Door Children’s Center is a nut-free facility. All food brought from home must be nut-free and clearly labeled with your child’s name.

 

Our weekly menus are posted at each center for families to view. If you’d like to know what’s being served before your visit, you’re always welcome to give us a call.

Open Door Children’s Center welcomes children ages 2–11 years old.

Our programs are thoughtfully designed to meet children at every stage of development, including:

  • Preschool (ages 2–5)
  • Flexible Childcare
  • Before & After School Care
  • School Break & Holiday Programs
  • Summer Camp

 

Children are grouped with peers of similar ages to encourage age-appropriate learning, play, and social development.

Whether your child is joining us for a few hours, attending preschool, or spending the day with us during a school break, they’ll enjoy a safe, nurturing environment filled with fun, learning, and new friendships.

At Open Door Children’s Center, we know that no two families have the same schedule. That’s why we offer a variety of flexible enrollment options designed to meet your childcare needs.

Our programs include:

  • Flexible Hourly Childcare – Perfect for errands, appointments, work, date nights, or whenever you need care. Pay only for the time you use.
  • Preschool – A play-based program focused on kindergarten readiness, creativity, social development, and hands-on learning with flexible attendance options.
  • Spanish Enrichment – An engaging preschool experience that introduces children to the Spanish language through songs, games, stories, and everyday activities.
  • Before & After School Care – Reliable care for school-age children with homework time, games, and fun activities.
  • School Break & Holiday Programs – Full-day care during school holidays, fall break, winter break, spring break, and other school closures.
  • Summer Camp – Exciting themed weeks packed with crafts, STEM activities, outdoor play, games, and special events.
  • Backup Childcare – Convenient care for families who need last-minute or occasional childcare.

 

Coming Soon: Open Door Memberships

Families who use care regularly can save with an Open Door Membership, Each membership includes a reduced hourly rate plus monthly Key Credit that can be used towards childcare. to make flexible childcare even more convenient and affordable. Membership options will offer added value and exclusive benefits for families who visit regularly.

Choose from our Welcome Key, Explorer Key, or Adventure Key based on how often your family uses care.

 

Learn more on our Memberships & Pricing page.

Yes! Open Door Children’s Center is the perfect place to celebrate your child’s special day. We take care of the fun so you can relax and enjoy the celebration.

Party Package

  • 2-hour private party
  • $300 for registered families
  • $340 for new families (includes annual family registration)
  • Up to 24 children and 35 adults
  • Two dedicated party hostesses
  • One instructor-led game
  • One take-home craft activity

 

Party Times

Birthday parties are available on Sundays or during designated party times between 11:00 AM and 8:00 PM, based on availability.

 

Reservation Information

A $50 non-refundable deposit is required to reserve your party date. The remaining balance is due on the day of the party.

 

We’d love to help you create a fun, stress-free celebration your child will remember! Contact your preferred Open Door Children’s Center location to check availability and reserve your party.

Frequently Asked Questions

THE WELCOME DOOR

Everything you need to know before your first visit.

How do I register?

Click the Register tab at the top of the website, select your preferred Open Door location, and complete the online registration through Brightwheel. If you plan to use both locations, our team can help you complete setup for the second location.

Open Door Children’s Center provides care for children ages 2 through 11.

Please bring any items your child may need during their visit, such as a change of clothes, diapers or pull-ups if needed, and a water bottle. All personal items should be clearly labeled with your child’s name.

Once your Brightwheel registration is complete, checking in is simple. Use your Brightwheel check-in code or the Brightwheel app when you arrive, and your child is ready to get started. There’s no need to call ahead or make a reservation. When you’re ready for pickup, just come back at the time that works best for your family during our regular operating hours.

Before your first visit, please make sure your Brightwheel registration is complete and all required forms and documents have been submitted. Arriving a few minutes early gives our team time to review your child’s information and help make their first visit go smoothly.

THE LEARNING DOOR

Everything you need to know before your first visit.

What does my child do while they’re at Open Door?

At Open Door, children learn through play, exploration, creativity, movement, and hands-on experiences. Depending on their age and program, activities may include arts and crafts, science and STEAM, sensory play, early math and literacy, music and movement, fine and gross motor activities, social-emotional learning, kindergarten-readiness activities, and Spanish Enrichment. Activities are adapted for each age group.

Yes. Open Door offers a preschool program designed to support early learning, social development, kindergarten readiness, and independence through play-based, age-appropriate activities.

Spanish Enrichment introduces children to basic Spanish vocabulary, songs, phrases, and conversation through fun, age-appropriate activities and everyday interaction.

Open Door offers flexible childcare, preschool, Spanish Enrichment, after-school care, school break and summer programs, and backup care for children ages 2–11.

THE FLEXIBILITY DOOR

Childcare designed around real life.

What makes Open Door different?

Every family’s schedule is different, so Open Door offers flexible childcare designed around your family’s needs. Families may need care for appointments, changing work schedules, evenings, Saturdays, date nights, school breaks, backup care, or occasional childcare.

No. Open Door is designed to give families flexibility. Your childcare needs can vary from week to week, and you can choose care based on your family’s schedule and availability.

That’s completely fine. Families can use Open Door for occasional childcare without committing to a set weekly schedule. Pay As You Go is available for families who prefer to use care only when they need it.

Pay As You Go allows families to use childcare without a monthly membership. The rate is $11 per hour for the first child and $6 per hour for a sibling. Families who use care more regularly may choose one of our Key Memberships for lower hourly rates and monthly Key Credits.

THE PEACE OF MIND DOOR

Caring people and thoughtful practices that help children feel safe and supported.

Who cares for my child?
 

Our children are cared for by experienced Open Door teachers and team members who are trained to provide a safe, welcoming,
and engaging environment. Children are grouped appropriately by age and developmental needs, and our team focuses on helping
each child feel comfortable, included, and supported throughout their visit.

That’s completely normal, especially on a first visit. Our team will take time to help your child get comfortable, introduce them to
their room and teachers, and help them join activities at their own pace. Parents are always welcome to share anything that may
help us make the transition easier.

Allergy and important medical information should be provided during registration and kept current in Brightwheel. Our team reviews this information so staff are aware of any necessary precautions or accommodations. Please let us know about any changes before your child’s next visit.

Please speak with our team in advance if your child will need medication while in our care. Required authorization and medication information must be completed before medication can be administered, and medications must be provided according to our center policies and applicable licensing requirements.

Families can receive updates through Brightwheel, and our team is always available if you have a question about your child’s day. Depending on the child’s age and activities, updates may include messages, photos, meals, activities, or other information from their visit.

THE FAMILY SUPPORT DOOR

Programs, partnerships and resources that help make childcare work for your family.

Do you accept DES Child Care Assistance?

Yes. Open Door Children’s Center accepts Arizona DES Child Care Assistance at both locations. Families using DES should contact their preferred location so our team can help make sure the authorization and enrollment information are set up correctly before care begins.

Yes. Open Door Children’s Center participates with Bright Horizons Back-Up Care. Families who have Bright Horizons benefits through their employer can request care through Bright Horizons and select their preferred Open Door location, based on availability.

Yes. Meals and snacks are available during scheduled meal times. Families can contact their location for current menu information and meal pricing.

Yes. Current families can use Brightwheel for registration information, messages, forms, account information, and other center communication. Families can also visit the What’s Happening page on our website for current menus, activities, events, and center updates.

Yes! Through our Pass the Key referral program, you can refer a new family to Open Door. Once the referred family completes their first paid visit, both families receive $20 in Key Cash.

THE SCHEDULE DOOR

Childcare when you need it most — including evenings and Saturdays.

What are your hours?

Our hours vary slightly by location:

Phoenix
Monday–Thursday: 7:30 AM–7:00 PM
Friday: 7:30 AM–9:00 PM
Saturday: 9:00 AM–10:00 PM
Sunday: Closed
Arrowhead
Monday–Thursday: 7:30 AM–7:00 PM
Friday: 7:30 AM–8:00 PM
Saturday: 9:00 AM–10:00 PM
Sunday: Closed
Please check our website or contact your preferred location for holiday or special-event hours.

Yes. Extended evening hours give families another childcare option for work schedules, appointments, events, date nights and other times when traditional childcare hours may not work.

Yes! Both Open Door locations are open on Saturdays from 9:00 AM–10:00 PM. Families can use Saturday care for work, errands, events, an evening out or simply when they need extra childcare support.

Yes. Open Door offers School Break & Summer Programs for half days, teacher planning days, school holidays, Fall Break, Winter Break, Spring Break, and Summer.